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Your personal information - What you need to know
We would like to inform our patients that we record, store, and may monitor or use any incoming and outgoing calls, email or any other communication with you for training purposes and to improve the quality of our services. Calls are stored on a standalone recording system and are not accessed unless there is a training or monitoring need. Calls are automatically deleted after 6 months.
You do not need to act on receipt of this message; however, should you wish a telephone call to be deleted before the 6 month period, please contact the practice to request this from a member of the management team.