Noticeboard


Covid spring booster programme


 For the latest information, please look under the Covid 19 Latest information section located on the right hand side.


25.02.22 - a text was sent out by Park Practice today; we confirm this is genuine.


Following the recent announcement from the Government, we would like to advise that nothing has changed with regards to healthcare settings. Therefore, we are asking all patients to continue with the measures already in place – please wear a face covering (unless medically exempt), hand sanitize and socially distance. We also ask that patients do not come to the surgery if testing positive for Covid in order to keep all patients and staff as safe as possible. Thank you for your understanding. Park Practice


 


09.11.21 - we have received reports from Patient Access users and people who have never registered for the service that they have received Covid passport emails purporting to be from Patient Access.  We have received the following advice from Patient Access:


We advise users of Patient Access to check the name and email address of the sender, all emails from Patient Access will come via an email address that ends in @patientaccess.com. We advise users never to click on any log in links that you receive via email but to visit the site via the address bar of your browser instead so that you know you are on the genuine Patient Access log in page. You can find more information and guidance on our information security page here: https://www.patientaccess.com/security  


We strongly advise users to set up their Memorable Word security feature, as well as using biometrics (fingerprint ID) if they use the app.  


Email addresses used to register for Patient Access account are secure. We do not share any data and no data is ever saved or stored on any device you use to access Patient Access.


Our latest Newsletter is now available in the latest news section


Social Media Policy - Please click the Icon below


Park Practice Patient Social Media Policy


Park Practice is now a "Parkrun Practice". Full details of where and when the runs take place can be found on: https://www.parkrun.org.uk/eastbourne/


Park Practice is now an Armed Forces Veteran friendly accredited GP practice. More information can be found on:  https://www.sussexarmedforcesnetwork.nhs.uk/veteranreservists/ 


https://www.nhs.uk/nhs-services/armed-forces-and-veterans-healthcare/veterans-nhs-mental-health-services/


Due to an unprecedented amount of staff absence and a surge in demand on prescription service, we are only able to deal with urgent prescription enquiries on the phone.

Please allow a minimum of 4 days from when you submitted the request before checking with the pharmacy and surgery.  Pharmacies are also struggling under the pressure of the amount of prescriptions they are receiving and therefore prescriptions are taking longer to process.

**Please note that prescription requests will be filed in the surgery/won't be processed until the week that it is due, even if we receive the request early**

Following the text message sent on 30.03.2020, please be aware that there are 4 ways you can order your prescription.

1:  Using the NHS or Patient Access App.

2:  Through your Pharmacist if this has been previously arranged with them.

3: By paper request through the practice post box.  Please only put in a paper request if you are unable to submit a request any other way.  This is to help us protect staff and patients from Covid-19.

Patients under the age of 16 who are on regular monthly medication can request this via scriptsatparkpractice@nhs.net - you must put the word `child' in the subject line, or the prescription request will be rejected.

Unfortunately, we are unable to accept prescription requests for adults via our email address.

Items that are not on your repeat ordering list will need to be requested in writing at the surgery or added as a `message' when ordering your repeat items - please note that you can only do this if your repeat items are due or the request will not be processed.

If your medication is out of stock, or you are looking for a home delivery, you will need to ring around pharmacies in the area - we are unable to do this on your behalf. Please find a list of local pharmacies below:

https://www.nhs.uk/service-search/pharmacy/find-a-pharmacy/results/BN22%209PQ

Thank you for your continued co-operation and understanding in allowing us to provide the best care and support possible to all of our patients. 

 
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