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Noticeboard

Summer/Autumn 2018 newsletter is now available - please go to 'Latest News'. Alternatively, you can Click Here to subscribe to our newsletter.

NEW TELEPHONE SYSTEM

Please note that due to a change in telephone provider, we can now only hold 15 callers in the queue at any one time.  If you call during our busy periods and you get an engaged tone, please be assured that our phones are working but you will need to keep trying until you can be placed in the queue.

Test Results

Blood Tests / Urine / Stool Sample Test results will normally be available 7 days after the sample has been handed in/taken.

Please note that we can only access test results after 2.15pm

Results from investigations undertaken at the DGH (e.g. X rays / scans) will not normally be available for 3-4 weeks after the investigation. Again, we can only give these out after 14:00. If the Clinicians are in any way concerned about test results, they will contact you as soon as they view the result.

If any tests (x-rays, scans or blood tests etc.) have been requested by hospital personnel (even if the test was completed at the surgery) the result will go back to the requesting clinician.

Our reception staff are not qualified to comment on results but will be able to tell you if the doctor has seen them and and whether or not they would like to discuss the result. It is, however, your responsibility to check this and make any necessary follow-up appointments.

Please note that we do have a strict policy regarding confidentiality and data protection. In this respect we will only give out results to the person they relate to unless that person has given prior permission for their release or if they are not capable of understanding them.

 
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