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Noticeboard

Summer/Autumn 2018 newsletter is now available - please go to 'Latest News'. Alternatively, you can Click Here to subscribe to our newsletter.

NEW TELEPHONE SYSTEM

Please note that due to a change in telephone provider, we can now only hold 15 callers in the queue at any one time.  If you call during our busy periods and you get an engaged tone, please be assured that our phones are working but you will need to keep trying until you can be placed in the queue.

How to see a doctor/nurse or obtain medical advice

When you call for an appointment the receptionists will ask if you are willing to give them a brief outline of your symptoms to be able to direct you towards the right service which could be the Doctor, Nurse or  your local Pharmacist.

Pharmacists are highly trained and therefore equipped to deal with medication needs and are often a quicker alternative than ringing the Surgery.

We would appreciate your co-operation towards our reception team. If you do not want to tell the receptionist what your symptoms are, it is perfectly acceptable to say that it is a private matter.

Telephone consultations

If you feel that your problem could be dealt with over the telephone please ask the receptionist to book you a telephone consultation with the Doctor or Nurse.

Pre-bookable appointments and on-line appointments

A limited number of appointments can be booked up to 6 weeks in advance with the remaining appointments released on the day.

We also offer electronic appointment booking for patients aged 16 and over.  Please complete a form from reception or download an application form. After registering, you will be able to view, amend, cancel and print appointments online.

Further information about appointments

Usual appointments times are 10 minutes. Please tell us at the time of booking if you feel that you will need a longer appointment.

If more than one family member needs to be seen, each patient must be allocated a separate appointment.

Please let us know if you would like a member of the practice team to accompany you during your consultation

 
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